A letter sent out to veterans recently from the Albuquerque VA Medical Center regarding travel pay policy changes said the following:
“The New Mexico VA Health Care System is very proud to be treating our veteran patients and we plan to continue in this endeavor to offer the very best service not only in health care, but in the administrative areas as well.
“There have been growing concerns regarding the disbursement of cash for beneficiary travel reimbursements. In an effort to address these concerns, we are endeavoring to provide a change to increase the safety, security and reliability of these payments.
“Beginning June 1, 2011, we will no longer be disbursing cash for the payment of mileage reimbursement for travel through the Agent Cashier window. Payments for eligible veterans’ visits will be disbursed by CHECK, mailed to the address of record. The average processing time for a check payment is 10 business days. Please take this change into consideration when planning your next travel arrangement. You may also elect to use Electronic Funds Transfer. Enrollment forms are available for your convenience.
“The Beneficiary Travel window will continue to be open for veterans to apply for eligibility of travel reimbursements and for the completion of the vouchers. All travel payments will be processed and paid by CHECK, and mailed to the veteran’s current address of record. It is your responsibility to ensure that we have the correct address on file by coming to the Enrollment Office and updating your address/demographic information as soon as possible.”
The Disabled American Veterans (DAV) organization is running a VAHC van from Durango on Tuesdays and Thursdays, call (505) 239-2769, and from the Farmington area on Mondays and Wednesdays, call (505) 793-2915 or (505) 325-4775.
Durango VA Clinic
The Durango VA Outpatient Clinic is located at 1970 E. 3rd Ave., Durango, CO 81301 (the old Mercy Medical Center). The phone?number is?(970) 247-2214.
For information on these and other veteran’s benefits, please call or stop by the Archuleta County Veterans Service Office located at the Senior Center in the Pagosa Springs Community Center on Hot Springs Blvd. The office number is 264-4013, the fax number is 264-4014, cell number is 946-6648, and e-mail is email@example.com.
The office is open from 8 a.m. to 4 p.m., Monday through Friday. Bring your DD Form 214 (Discharge) for application for VA programs, and for filing in the VSO office.