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Prescription refills, healthy living and talking to your doctor online

Veterans who are enrolled in a VA facility, registered on My HealtheVet and complete the one-time In-Person Authentication process, can:

• Refill their VA prescriptions online by viewing their Rx medication names (not just the Rx numbers);

• Get VA Wellness Reminders;

• When available, participate in Secure Messaging with your health care team.

….all available 24/7, where ever there is Internet access.

Those registered can now download their personal information that is stored in My HealtheVet from the new “Blue Button”. This makes it possible for My HealtheVet users to view, print, or save their health data that are currently available in My HealtheVet.

It puts you in control of your information stored in My HealtheVet.

Join the many Veterans who have an upgraded My HealtheVet account.  All it takes it completion of an In-Person Authentication (IPA) process.  As a security measure, IPA is a process used to verify a My HealtheVet user’s identity.

This Upgraded Account allows VA patients to:

• Order their VA refill medications by their medication names – not just the Rx numbers;

• View their personalized VA Wellness Reminders;

• Participate in Secure Messaging to communicate with their health care team through My HealtheVet when available

Before In-Person Authentication can occur, several requirements must be met:

• The user needs to be marked as a VA Patient when registering in My HealtheVet.

• The user needs to view one of the four My HealtheVet Videos (either the 4 or 8 minute version).

• The user will need to read and sign the VA Release Form (PDF).

• The user will need to present a form of government-issued photo identification to a qualified VA staff member at their VA facility to be physically proofed. 

For questions, ask for the My HealtheVet Coordinator at your VA.

VA medical facilities currently use a manual process to allow VA patients access to paper copies of their medical records. Completing the In-Person Authentication process is the first step in providing online access to copies of key portions of VA medical records. In the future, other portions of your VA electronic medical record will become accessible online through your My HealtheVet account as part of your Personal Health Record. Notices will be posted to our website as each portion of the medical record becomes available online.

For further information

For information on these and other Veterans benefits, please call or stop by the Archuleta County Veterans Service Office, located at the Senior Center in the Ross Aragon Community Center on Hot Springs Blvd. The office number is 264-4013, the fax number is 264-4014, the cell number is 946-6648, and the e-mail address is The office is open from 8 to 4, Monday through Friday. Bring your DD Form 214 (Discharge) for application for VA programs, and for filing in the VSO office.