Consumer Reports, a nationally-recognized consumer advocacy and rating firm has ranked Animas Surgical Hospital of Durango the No. 1 hospital in the state of Colorado based on federal government patient satisfaction surveys. Fifty-two of 56 Colorado hospitals participated in the project.
Animas Surgical Hospital’s aggregate score of 91 put it in first place ahead of No. 2 Medical Center of the Rockies in Loveland with a score of 84 and number three St. Anthony Summit Medical Center located in Frisco with a score of 81. Scores for the remaining surveyed hospitals ranged from 50-79.
Consumer Reports based its ratings on the federal government’s Hospital Consumer Assessment of Healthcare Providers and Systems or HCAHPS survey. The survey is completed by patients shortly after discharge from the hospital. Nationally, over 1 million surveys have been completed and submitted to the Centers for Medicare and Medicaid Services.
Categories of the survey include:
• Communication with doctors and nurses.
• Pain control.
• How often help was received when needed.
• Cleanliness and quietness of rooms.
• Information about new medications.
• Information about discharge.
• Whether the patient would recommend the hospital to family and friends.
• The patient’s overall rating of their experience.
Animas Surgical Hospital opened in December 2004. The hospital is owned and managed by Durango physicians and Symbion, Inc. of Nashville, Tenn.. Services include inpatient and outpatient surgery, emergency services and diagnostic imaging. The hospital accepts all patients, including those with Medicare and Medicaid and the uninsured.
For more information, contact Wendy Bitner, RN, Clinical Operations Officer, at 385-2362, or visit Consumer Reports at: www.consumerreports.org/health/doctors-hospitals/hospital-ratings.htm.